Initial commit

backend/app/models/report.py

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+from sqlalchemy import Column, Integer, String, Text, DateTime, ForeignKey, Enum
+from sqlalchemy.orm import relationship
+from datetime import datetime
+import enum
+from ..database import Base
+
+
+class ReportType(str, enum.Enum):
+    NO_PASO = "NO_PASO"
+    RETRASO = "RETRASO"
+    ACUMULACION = "ACUMULACION"
+    OTRO = "OTRO"
+
+
+class ReportStatus(str, enum.Enum):
+    PENDIENTE = "PENDIENTE"
+    EN_PROCESO = "EN_PROCESO"
+    RESUELTO = "RESUELTO"
+    CERRADO = "CERRADO"
+
+
+class Report(Base):
+    __tablename__ = "reports"
+
+    id = Column(Integer, primary_key=True, index=True)
+    user_id = Column(Integer, ForeignKey("users.id"), nullable=False)
+    address_id = Column(Integer, ForeignKey("addresses.id"), nullable=False)
+    folio = Column(String, unique=True, index=True, nullable=False)
+    report_type = Column(String, nullable=False)
+    description = Column(Text, nullable=True)
+    status = Column(String, default=ReportStatus.PENDIENTE)
+    created_at = Column(DateTime, default=datetime.utcnow)
+    updated_at = Column(DateTime, default=datetime.utcnow, onupdate=datetime.utcnow)
+
+    user = relationship("User", back_populates="reports")
+    address = relationship("Address", back_populates="reports")
+
+
+class ServiceRating(Base):
+    __tablename__ = "service_ratings"
+
+    id = Column(Integer, primary_key=True, index=True)
+    user_id = Column(Integer, ForeignKey("users.id"), nullable=False)
+    address_id = Column(Integer, ForeignKey("addresses.id"), nullable=False)
+    rating = Column(Integer, nullable=False)  # 1-5
+    comment = Column(Text, nullable=True)
+    created_at = Column(DateTime, default=datetime.utcnow)
+
+    user = relationship("User", back_populates="ratings")
+    address = relationship("Address", back_populates="ratings")
+
+
+class OperationalReport(Base):
+    """Reportes generados por el personal operativo (empleados)."""
+    __tablename__ = "operational_reports"
+
+    id = Column(Integer, primary_key=True, index=True)
+    employee_id = Column(Integer, ForeignKey("users.id"), nullable=False)
+    folio = Column(String, unique=True, index=True, nullable=False)
+    category = Column(String, nullable=False)
+    # NO_ARRANQUE | FALLA_MECANICA | ACCIDENTE | OBSTACULO | TRAFICO |
+    # COMBUSTIBLE | CLIMA | OTRO
+    description = Column(Text, nullable=True)
+    severity = Column(String, default="MEDIA")    # BAJA | MEDIA | ALTA
+    route_id = Column(String, nullable=True)      # RUTA-XX (opcional)
+    truck_id = Column(Integer, nullable=True)
+    status = Column(String, default="REPORTADO")  # REPORTADO | EN_ATENCION | RESUELTO
+    created_at = Column(DateTime, default=datetime.utcnow)
+    resolved_at = Column(DateTime, nullable=True)